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Submit a Question


How do I apply for a wholesale account?
What can I do if I forget my username or password?
How soon can I place an order and view my pricing?


What is Royal Apparel?
Where are you located?
What are your hours of operation?
Can I visit your headquarters in NY?
Can I purchase your wholesale products through another distributor?
Do you sell your products in any retail stores?
Can I use your images on my website?


What products are Eco-Friendly?
What is hemp?
What type of dyes do you use?
What is bamboo?
Is your Organic Cotton certified?
What makes this Cotton Organic?
What is RPET?


Is the entire Royal Apparel line Made In Usa?
Is your Cotton grown in the USA?
What type of fabrics do you use?
Do you have any Union Made styles?
Are your styles Pre-Shrunk?
Do you use environmentally friendly dyes?
What are your washing instructions?
How do your garments fit?
What does 30/1 mean?
What does 2x1 Rib mean?
What does TUBULAR mean?
What are your best selling styles?
Can I do a custom color?
What does PFD mean?
Can your products be dyed?
What styles do you recommend for screen printing?
Can I dishcarge print on any of your garments?
How can I locate a style with the RN#110691?
Is there a Royal Apparel tag in your garments or do you offer tear away options?
Does the RN number have to remain on the garment once purchased?
What does Unisex mean?
What does OS (One Size Fits Most) mean?
Are your Clearance items going to be discontinued?


How do I see Wholesale pricing?
What is the minimum order required?
How current is the inventory listed online?
When will my order ship?
What if I need to make a change to my order?
How can I order a sample?
How can I order a catalog?
How does your tier pricing work?
What are your case quantities?
How do I request special pricing for our account or for large bulk orders over 5,000 units/style?
Do you ship Internationally?


What happens if I order a style that is currently on back order?
When will the back ordered style be available?
Do you charge freight when shipping back ordered items?


What methods of payment do you accept?
How can I get set up on credit terms?
What are the payment options for International clients?


What are my shipping options?
Where does my order ship from?
How much will freight cost?
Does Royal Apparel offer Drop Shipping services?
How can I track my order?
Can I pick up my order?


What is your return policy?
How long does it take to process my return?


What other services do you offer?
What type of Custom Apparel services do you provide and what are the minimums?
What type of Screen Printing / Embroidery services do you offer and what are the minimums?
What type of Re-Labeling do you offer and what are the minimums?
How it's separated
How it's printed
Discharge / Water Base