By proceeding I acknowledge that I have read and agree to the following terms and conditions:
We accept all major credit cards, certified checks and money orders. Company checks are
welcome with pre-approved credit. If you would like to obtain terms, please fill out our Credit
We will do our best to ship all orders received by 2 PM EST same day, but please note there are
Purchase orders are processed in the exact order they are received.
We recommend placing orders as early in the day as possible for best chances of shipping same
Royal Apparel will not be responsible for non-delivery, delay, loss, or damage caused by the
selected carrier. All merchandise is shipped FOB origin.
All returns must be reported within ten (10) days from receipt of merchandise. A written
authorization number must be obtained for all returns. You can do it by filling out the Return
Authorization Form or by contacting CS@royalapparel.com. There is a 20% restocking fee in
addition to freight charges for all returned merchandise with authorization number. All unmarked
packages / cartons will be refused. No altered merchandise will be accepted (ie: screen printed,
embroidered, relabeled, washed, dyed, embellished, etc.). Please inspect all goods prior to
decorating merchandise. Only goods that have not been altered in any way will be considered for
return. Samples, face covers and items on clearance are non-returnable.
Customer is responsible for inspecting the merchandise upon receipt. Customer shall notify
Seller in writing WITHIN 10 DAYS OF CUSTOMER’S RECEIPT OF THE MERCHANDISE
of any claims for damages resulting from late delivery or any defect in the merchandise
discovered by Customer.
Royal Apparel cannot guarantee variances in size, construction, color and shade of stock
inventory. Royal Apparel hereby disclaims all expressed and implied warranties, including
without limitation, implied warranties of merchantability and fitness for particular purpose. All
such warranties are hereby disclaimed and excluded from any and all transactions between client
and Royal Apparel and shall not apply to the merchandise sold by Royal Apparel.
Prices are subject to change without notice. All merchandise will be shipped at the prices in
effect at the time of shipping. Royal Apparel reserves the right, at its sole discretion, to change or
discontinue styles, colors, sizes or fabrics. All orders are subject to availability.
Client is responsible for all shipping and freight charges, FOB Royal Apparel's warehouse.
Claims for shortages and/or defective merchandise must be made within ten (10) days of receipt.
Seller shall not be responsible for shortages when shipments are directed to a third party other
than the Customer.
Approved wholesale accounts can order 7 samples per calendar year, allowing customers to try out some of our products at a discounted rate.
How it works:
Place 7 unique in-stock items in your cart and put in the order comments box "SAMPLE15". (see screen capture below)
You will not see the 15% off your total, however you will see the 15% reduction taken prior to your credit card being charged.
Not Valid on Paypal Payments - Paypal will not allow us to take the discount off of Domestic orders.
Not Valid on closeout styles or sale items.
*Note - if you order more than 7 items, the discount will come off of the 7 highest priced unique items in your cart. No discount will be applied to backordered units. All Sample Sales are Final.
NO LIABILITY FOR OUTSIDE VENDORS
Seller shall not be liable for any work performed by any third party and hereby waives any right
to assert any claim against Seller for work performed by any other third party or vendor,
including but not limited to claims for negligent referral, agency, or respondent superior.
Our dark colors are dischargeable. We always recommend our customers to test samples prior to
proceeding with production.
Please note Royal Apparel makes periodic updates to garment specifications. Current inventory
may include a balance of garments from a previous specification. Royal Apparel ships by FIFO
accounting practice (First In First Out. Please contact Royal Apparel Customer Service with any
If you did not receive a confirmation, we did not receive your order. Royal Apparel will not pay
for expedited shipments on orders that were not confirmed. Please contact
CS@royalapparel.com if you did not receive a confirmation.