Thank you for your interest in working with us! Please go to https://www.royalapparel.net/customer/account/create/ to register for an account. Once you’ve created an account you will be able to view wholesale pricing and current inventory. You can also place sample or bulk orders, get catalogs and see more info on our custom services as well. Please note that you may be asked for your current Resale Certificate, Seller's Permit, Certificate of Authority, Tax EIN document and completed W9 form. If you need further assistance with creating an account, please email email@example.com or contact us at (866) 769-2517.
Your user name is typically your email address. If you have forgotten your password, please click on the "Forgot Your Password" link from the login page. Enter in your email address and a new password will be sent to you shortly. If you do not receive an email or you are not sure what email you used to set up your account, please contact Customer Service at (866)-769-2517 or you can email firstname.lastname@example.org for further assistance.
Once you have registered for a wholesale account online, you will be able to see your pricing and inventory availability. Registration will be in touch within 24-48 hours confirming your approval and/or requesting additional documentation if needed. Once approved, you can place orders online or via email or fax.
Welcome to Royal Apparel, an industry leader in premium wholesale clothing and custom apparel Made in the USA. Since 1992, we have been the East Coast company that combines the most current and sustainable styles with the latest production technology providing high quality and comfort. Our expert tailoring insures the right fit, whether it's a traditional or body conscious silhouette. Our production team is equally dedicated to getting every detail correct every time. Our yarns are only the finest quality, making the Royal line ideal for all of your embellishment needs.
We are committed to doing our part in making our products as easy on the environment as possible. We continue to grow our Organic line with new fabrics, styles and colors in 100% Organic Cotton, Recyclable RPET, Bamboo & Eco-Triblend. All of our sustainable fabrics are made with Organic / Eco-Friendly yarns and finished with environmentally friendly dyes. Please click here (http://www.royalapparel.net/organic.html) to view all styles in our Organic line including Unisex, Ladies, Youth, Infant & Toddler styles.
Moving on to the hemp fabric, which is really all we’re concerned about, it’s an incredibly strong, durable fiber that grows quickly. Hemp clothing is great at holding its shape and will even get softer as it ages. As the saying goes; “hemp doesn’t wear out, it wears in.” Read more
We only use low impact, fiber reactive dyes in our garments that are not harmful to the environment. This means that they our dyes do not contain any heavy metals or toxic substances. Recycled water is used in our dye facilities as well. We use the least amount of water when compared with all other dye processes available in the industry. The cotton absorbs over 70% of the dye which forms a direct link to the cotton fiber resulting in superior colorfastness and minimal run-off. This applies to both our organic and non-organic styles.
silky smooth and soft to the touch while being naturally hypoallergenic. The bamboo plant grows faster than any other plant, making it the most renewable. Some species of bamboo can grow up to two feet per day and many species grow even faster than that! The bamboo fabric absorbs moisture really well and because of that, requires less dye than conventional cotton which uses more harmful chemicals that negatively affect our environment. Read more
The majority of the line is Made in USA, however we do offer some import options in for those who are mainly searching by price point. Imported style numbers contain a "P" at the end. For example, we have style 5051 (Made in USA) and 5051P (Imported). Also, within each style description, the origin is also noted with an icon next to the main image. Here is a quick link to all of our Made In USA garments - Click-To-See-Made-In-USA Our Made in USA styles may have a mix of both domestic and imported yarns. These styles are Knit, Dyed, Cut and Sewn in the USA.
Royal Apparel uses a variety of different fabrics and materials to produce our super-soft apparel. Please click here (http://www.royalapparel.net/our-fabrics-information) for a link to view all of our fabrics. You can also find fabric information listed in the product description for each style.
Our entire line is a contemporary fit. This means that our line is a more fitted, modern look. You will find our garment's specs listed in the product description of each style online. Please click here (http://www.royalapparel.net/product-specifications) to see more details on sizes and measurements. Please note that styles that come in Made in USA and Import versions may have different specs. We recommend looking at the spec sheet for each individual style.
30/1 (or 30 Singles) refers to the yarn count. This is the unit of measurement that defines the fineness of the thread. The higher the number, the finer the thread and thus a finer, softer fabric is created. T-shirts made of 30/1 are much softer and have a better drape than shirts made of 20/1. The terms are used several ways, i.e. 30s, 30/1 and 30 Singles. They all mean the same.
This number has to do with the knitting of the garment. This type of knitting allows the garment to have more stretch to it. The numbers designate the width of the "peaks and valleys" of the rib. For example, 2x1 means the "peaks" are twice as wide as the "valleys". For screen printing, Spandisol Stretch Based ink is needed to avoid cracking. We ALWAYS recommend testing a sample or two before running full production.
Our entire line sells really well. The best selling styles for Men would be 5051 Unisex Short Sleeve Fine Jersey T-shirt, 5051ORG Unisex Organic Short Sleeve Fine Jersey T-shirt, 17051 Unisex 50/50 Blend Short Sleeve T-shirt, 20051 Unisex Triblend Short Sleeve T-shirt and 25050 Unisex Triblend Full Zip Hoody. The best selling styles for Women are 5001 Womens 100% Cotton Fine Jersey Short Sleeve T-shirt, 5001ORG Womens 100% Organic Cotton Short Sleeve Fine Jersey T-shirt, 17026 Womens 50/50 Blend Short Sleeve T-shirt, 20001 Womens Triblend Short Sleeve T-shirt and 25059 Unisex Triblend Fleece Raglan Crew Neck Sweatshirt.
PFD stands for Prepared for dye. These garments are exactly the same color as our regular White/Salt and Natural. They are also the same specs. The only difference is that these garments are sewn with cotton thread instead of poly thread so that they can be easily garment dyed. We always recommend testing a sample before proceeding with full production run.
We do have certain styles that are PFD (Prepared for Dye). These garments are sewn with cotton thread so that they can be easily garment dyed. We always recommend testing a sample before proceeding with full production run.
All styles in our line can be used for screenprinting. We always recommend printing a sample or two on our products before you proceed with a full production run. Please note that our styles are not pre-shrunk and may shrink depending on printing process. Again, sampling first is ALWAYS recommended.
This number is referenced on all of our styles and is not style specific. RN#110691 is the official registration number issued to us by the Federal Trade Commission. If you need help determining what style you need and are unable to find the style on our website, please contact Customer Service.
Yes, all styles have a Royal Apparel tag inside. Many styles do have a tear away tag. Here is a quick link to those styles - http://www.royalapparel.net/catalogsearch/result/?q=tear+away We do offer custom relabeling services. When ordering 600+ units, 200 per style/per color, we can remove our label and insert yours. Here is a link to more info on our relabeling services - http://royalapparel.net/media/Royal-Apparel-Relabel.pdf
Unisex styles can be worn by both men and women. Unisex items will be a contemporary fit for men and an larger fit than our women's styles. Please click here (http://www.royalapparel.net/product-specifications) to help determine what size will be best for you.
Typically orders received before 2pm EST will be shipped the same day. Please note that orders are processed in order received, if your order is urgent and placed before 2pm, please note MUST SHIP in the special instructions field during check out. We do our best to get your order out as quickly as possible, if there are any stock issues we will contact you prior to shipping. If it is OK to back order an item that is currently out of stock or very low in stock, please notate this in the special instructions field.
If you need to make a change to your order, please contact Customer Service immediately at 866-769-2517 or email Sales@royalapparel.com. Please note if the order has already been invoiced/shipped, we are unable to make any changes.
Once you have been approved for a wholesale account, you will be set up on our standard tier pricing. You may take advantage of dozen or case pricing when ordering in those quantities. Please note that dozen and case pricing requires the same size, color and style.
The number of pieces per case varies per style and size. Please refer to the style details online or to the wholesale price list for case quantities by style/size. Since we have no minimums for in stock orders, we sell our products by the piece, dozen and case. Dozen and case pricing is based per style/color/size only. There is no mixing of colors and sizes to achieve the dozen or case pricing.
You may email Sales@royalapparel.com if you would like to request special pricing. If you have placed over $5k in orders with us during the previous year, your account may qualify for case pricing on all orders regardless of quantity. When emailing us, please include your full quantity and color/size breakdown as well as in hands date.
Yes, we can ship your order any where. If you need your order shipped overseas, please email the order to Sales@royalapparel.com and we will provide you with a freight quote along with your order confirmation. Please note that we are not responsible for any Duties, Taxes or Tariffs that may apply.
If your order includes a style that is not currently in stock, your order will be placed on hold until we get your OK to partial ship. If you have multiple styles on back order, we typically ship as each style becomes available unless you have requested otherwise. Once the back ordered styles are back in inventory, we will notify you prior to shipping.
The website will show "In Production" dates and qtys available for each style and color that is being replenished. Please note that this date is not a firm ETA. Customer Service will contact you with additional information regarding the time frame once the order has been placed. If a style does not show an "In Production" date, please contact Customer Service at 866-769-2517 or via email at Sales@royalapparel.com
We accept all major credit cards as well as wire transfers, money orders and checks. Please note that checks need to clear before your order is shipped. See question below for more details on applying for credit terms.
Please email email@example.com to request a credit application. Once complete, please fax it to the number provided on the application. It will then be forwarded to our Accounting department for processing. You should receive notification within 5-7 business days.
We typically ship all orders via FedEx or UPS unless otherwise specified. We can ship on other carriers if needed. If you would like to ship on your account, please select a collect method of shipping during the checkout process. Freight will then be charged to the account provided.
Freight charges will vary depending on the number/size/weight of the boxes, the method of shipping and the address of the destination. Once you have your complete order in your shopping cart, you will be shown estimated freight costs before completing the check out process. Please call us if you need further assistance.
There are many different interpretaions of Drop Shipping. To quote properly, we would need all details of what would be required. We can then review with our Shipping team, and advise. Please send any inquiries regarding this to firstname.lastname@example.org.
Once your order has shipped, you will receive a shipping notification email which will include your tracking information. This email will be sent to the email address used to create your account. Typically, we use FedEx for most shipments unless you have specified otherwise. FedEx tracking begins with a 45 and UPS starts with a 1Z. If your confirmation does not include a tracking number, please contact us.
We do have an option during checkout for Customer Pick Up. Orders can be picked up Monday - Friday, 9:00 a.m. - 5:00 p.m. EST, from our Hauppauge, NY location. Once you have placed the order, we will contact you when it is ready. Please note that any orders placed after 2 p.m. EST will be ready the next day. Please contact us prior to your arrival to confirm that the order is ready and schedule an appointment to pick up.
Please note that we do not accept returns and/or exchanges on sample and clearance orders. No altered merchandise can be returned (ie: screen printed, embroidered, relabeled, washed, dyed, embellished, etc.). All returns must be reported within ten (10) days from receipt of merchandise. A written authorization number must be obtained for all returns. All unmarked packages / cartons will be refused. Please contact Sales@royalapparel.com to request a return authorization number. Include in your email the items you wish to return, your order number and reason for the return. There is a 20% restocking fee in addition to freight charges for all returned merchandise. Receiver is responsible to inspect all goods upon receipt and prior to decorating. Customer shall notify Seller in writing within 10 DAYS of receipt of merchandise with any claims for damages during transit or any defect in the merchandise is discovered upon receipt.
Returns are processed in order of receipt. Once you have been issued an RA number and we have received your return at our warehouse, it can take 7-14 business days for processing. We will contact you via email once your return has been processed. If the return is being credited to your credit card, it may take additional 2-5 business days to clear your account. Please feel free to contact us regarding return status.
Royal Apparel offers additional custom services to our wholesale clients including Custom/Private label garments, Screen Printing/Embroidery Services as well as Re-labeling. Please see below for additional details regarding each of those services.
We offer custom apparel for infant, toddler, youth, men and women. Minimums are between 1200-1800 units per style, color and design. Please click here to see more information on this service. Please click here to see_our_pricate_label for additional details on this service.
We offer custom screen printing services to our clients including the following: Plastisol, 4 Color Process, Water Base and Discharge. Please click here for more info regarding this service. Please note that in order to provide you with a quote, we would need to have your full breakdown as well as artwork files to review. Minimums start at 1200 units per style/design.Please click here to more info regarding this service.
What better way to build your brand than by adding your own label? Order from our current styles with tear away labels or allow us to re-label your garments and create custom apparel with your brand. Minimums for relabeling are 600 units total, which can be broken down by 200 units per style per color. This would be for sewn labels. For printing labeling, minimum would be 600 units per style, per color. Please click here for more information on this service. For screen printed neck labels, refer to Screen Printing services
Screen Printing: Eco Friendly There are comabies that manufacture high end water based screen printing inks. With these inks we are able to match pantone colors on both light and dark colored garments. For those who are looking for a 100% environmentally friendly printed garment, we recommend a 100% organic cotton garment, combined with our straight water based inks.
Screen Printing: Water Based Discharge This is a water based process that allows us to print on dark colored shirts, using light colored inks, while keeping the extremely soft hand that water based inks offer. The main requirement for this process to work is that the garment is 100% cotton, and that the dye used in the garment is a reactive dye. Other fabric blends may be possible, but a sample print is recommended before production is run. All of the water based inks provide an extremely soft hand after printing. These inks are embedded into fabric, so that they yield a soft look, as well as feel. They are not meant to provide bright, or shiny colors. For that look, plastisol ink is recommended.
Screen Printing: Traditional Printing These are the inks that have been used in the screen printing process for many many years. They are best used to achieve bright, or shiny colors on the garment after printing. The ink sits more on top of the fabric, instead of being embedded into the fabric like water based inks. We have soft hand additives that allow us to print plastisol inks, while keeping a relatively soft hand on the printed garment. With these inks we are also able to match pantone colors.
Discharge ink is printed using roller frames at average mesh of 156-225.
The process of removing the pigment that is dyed into the fabric and replacing with new color while keeping the soft fabric feel. Discharge is best used on 100% cotton goods. When mixing discharge from pantone numbers but please allow up to 15% color variance due to dyeing of the fabric.